Terms and Conditions – Window Cleaning
1.1 The following terms and conditions become part of the contract. Conflicting or divergent terms and conditions or other restrictions are not recognized unless Orloff’s Window Cleaning Service’s have expressly agreed in writing.
Conditions of the contracting party are only binding for us if they are separately recognized by Orloff’s Window Cleaning Service’s.
1.2 On-site facilities, Appropriate access for tools, equipment and vehicles is required. Keys to access privet and or common court yards gate and or doors. Access to basements and rooftop attic space.
1.3 Temperature limitations, Weather conditions at or below 10 degree Celsius will be rebooked and or scheduled to agreed time and day. And Weather conditions at or above 40 Degree Celsius will be rebooked and or scheduled to agreed time and day.
1.4 Weather (Winter Season) internal Services can be provided. Otherwise stated or agreed to on quotation winter services will be completed
—- Fair weather—-
- Price and Payment
4.1 All quoted prices are in euros with GST. Material costs (all necessary cleaning equipment and machines, Transport costs liability insurances at the time of submission are included and calculated.
4.2 At Orloff’s Window Cleaning Service’s sole discretion the Price shall be either:
(a) as indicated on invoices provided by Orloff’s Window Cleaning Service’s to the Customer in respect of Services supplied; or
(b) Orloff’s Window Cleaning Service’s quoted Price (subject to clause 4.2) which shall be binding upon Orloff’s Window Cleaning Service’s provided that the Customer shall accept Orloff’s Window Cleaning Service’s quotation in writing within six (6) months.
4.3 Orloff’s Window Cleaning Service’s reserves the right to change the Price in the event of a variation to Orloff’s Window Cleaning Service’s quotation in the event of a change to the scope of Services provided.
4.4 At Orloff’s Window Cleaning Service’s sole discretion:
(a) payment shall be due on delivery of the Services; or
(b) payment shall be due before delivery of the Services; or
4.5 Time for payment for the Services shall be of the essence and will be stated on the invoice. If no time is stated then payment shall be due fourteen (14) days following the date of the invoice.
4.5/1 Orloff’s Window Cleaning Service’s has the right to charge 10% default interest.
4.6 Payment will be made by cash, or by bank transfer, or by any other method as agreed to between the Customer and Orloff’s Window Cleaning Service’s.
4.7 GST and other taxes that may be applicable shall be added to the Price
4.8 Receipt by Orloff’s Window Cleaning Service’s of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then Orloff’s Window Cleaning Service’s ownership or rights in respect of the Services shall continue.
4.9 In the case of a sale of the property or change of the property management, the original client is liable for all outstanding debts and all future claims arising from the contract up to a debt assumption by the legal successor or a proper termination of the contract. The client can only offset against our claims with claims established in court or recognized by us. The client is not entitled to withhold payments due to warranty or damage claims. In the case of delivery of property suitable for property, a reservation of title is agreed in our favor until full payment of the invoice amount plus any interest and reminder fees.
The invoices created after completion of work are to be brought promptly upon receipt without deduction for deposit. If the contractual partner is in arrears with the agreed payment or service, we can either insist on fulfillment of the contract and
- a) defer fulfillment of our own obligations up to 5 days after settlement of the outstanding payments or other benefits,
- b) settle default interest at the rate of 12% above the respective base interest rate of the European Central Bank from the due date or declare the withdrawal from the contract after granting a reasonable period of grace.
9.1 Orloff’s Window Cleaning Service’s may cancel any contract to which these terms and conditions apply or cancel delivery of Services at any time before the Services are delivered by giving written notice and or Phone call to the Customer. On giving such notice Orloff’s Window Cleaning Service’s shall repay to the Customer any sums paid in respect of the Price. Orloff’s Window Cleaning Service’s shall not be liable for any loss or damage whatsoever arising from such cancellation.
- Premature contract termination
In the event of early termination, the customer may not rely on non-performance or poor performance until several written complaints have not been remedied after we have taken notice. In the event that the client does not make payments or late, we are entitled to rescind the contract with immediate effect by setting a 5-day grace period without having to provide any services. Any complaints about non-performance must be in writing immediately, but not later than the 4th of the following month in writing, otherwise the client has no claim to compensation. If there is any doubt about the solvency or creditworthiness of the client, we are entitled to withdraw from the contract or to make the fulfillment of the contract dependent on us appear appropriate collateral including advance payments. Suspension of payments, opening of insolvency proceedings or liquidation of the buyer release us from the delivery or performance obligation.
- Warranty and liability
We are liable for material and professional performance. When the order is placed, the client is obliged to carry out an acceptance of the object immediately together with our responsible customer advisor or foreman and to immediately notify any defects, damages, etc. in writing. Later claimed deficiencies and damages are not noted. If no final inspection takes place, the order is considered duly completed.