Frequently Asked Questions

Process, pricing, weather, tools. The answers to everything clients ask us most often.

Why don't you offer free on-site estimates?

These methods are outdated. With over 25 years of experience, a short conversation, your address, and some good photos are often enough to provide me with all the important information for an initial estimate. This way, we both save time and keep your costs low. Of course, I will confirm the exact quote to you before the work begins.

How much does window cleaning cost in Vienna and the surrounding areas?

Our all-inclusive window cleaning service starts at 300 euros for a complete cleaning, from start to finish. During our on-site visit, we take into account factors such as:

• When your windows were last cleaned

• How dirty they are

• Accessibility (inside and outside)

• The number and location of the windows

• Additional cleaning needs (e.g., removal of water stains, paint stains, sealant residues)

• Options such as cleaning the facade or blinds. Typically, the projects range from 500 to 3,500 euros.

What exactly is included in your window cleaning service?

We offer a comprehensive cleaning service that covers both the interior and exterior of your windows, using the latest technologies and eco-friendly products. We also take care of cleaning the window frames and use protective shoe covers and tarps to protect your furniture and personal belongings.

What additional services do you offer?

In addition to window cleaning, we also take care of:

Exterior blinds

Maintenance of solar panels and glass roofs

Facade and Glass Wall Treatment

Professional care of mirrors and blinds

Moss and algae prevention

Gutter Maintenance

High-pressure cleaning

Spider web removal

Fly screen cleaning

When is the best time for window cleaning?

While our services are available year-round, we recommend scheduling appointments during pleasant weather. Typically in spring, summer, or fall, when conditions are ideal for a long-lasting clean.

How often should I have my windows cleaned?

For optimal results and to avoid stubborn residues, we recommend a professional cleaning at least twice a year. Clean windows are easier to maintain!

What are the ideal weather conditions for cleaning windows?

The best results are achieved when temperatures on dry days are between 10 °C and 35 °C. Extreme cold, heat, or wet weather can affect the cleaning process, so we can reschedule if the conditions are not optimal.

How do you deal with hard-to-reach windows?

Our team is trained and certified in safe access techniques. We use tools such as telescoping poles, ladders, and climbing equipment, and even a commercial scissor lift when necessary, to ensure that every window receives the care it deserves.

How do you achieve streak-free windows?

Our secret is the use of professional tools. We always equip our squeegees with new, sharp rubber blades. In combination with our technique and high-quality equipment, this ensures a smooth, streak-free finish every time.

What cleaning products do you use?

We use professional, water-soluble solutions for daily cleaning and a stronger cleaner for stubborn dirt. For lightly soiled windows, our 100% filtered pure water system, with reverse osmosis and deionization technology, provides a flawless finish without chemical residues.

What environmentally friendly measures do you take during cleaning?

We are committed to protecting the environment. For example: • We use an e-bike for city appointments to reduce emissions.

• Our cleaning cloths are made from 100% biodegradable cotton and can be washed and reused hundreds of times.

• We often rely on our filtered pure water system in combination with a brush, eliminating the need for harsh chemicals.

Do you follow the cleaning guidelines of the glass manufacturers?

Absolutely. We strictly adhere to the cleaning instructions of high-quality glass manufacturers to protect your investment and maintain the pristine condition of your windows.

Explore the manufacturer encyclopedia: care guidelines from the world's top window brands

How do you protect my belongings during the cleaning process?

Your property is very important to us. We use proven techniques and protective measures to ensure that your fine furniture, artwork, and window treatments remain undamaged during our work.

What happens if rain is forecasted for my scheduled cleaning day?

We believe in quality and fairness. If rain is forecasted, we will reschedule the cleaning to ensure the best results. In some cases, we can clean the interior windows as planned and complete the exterior cleaning on another day.

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